Our details
Whether you prefer to ring us, send an email, or post a letter, we are here to help. We aim to respond to all enquiries within one working day. If your matter is urgent, please call us directly during business hours and one of our advisors will assist you straight away.
48 Erik Fields, Newton Swift, LX3 2RW, Northern Ireland, United Kingdom
Office hours
Monday – Friday: 9:00 am – 5:30 pm
Saturday: 10:00 am – 2:00 pm
Sunday and bank holidays: Closed
During peak periods, such as energy price cap changes or insurance renewal season, we extend our hours to ensure every enquiry is handled promptly. Check our homepage for any temporary schedule updates.
Send us a message
Fill out the form below and we will get back to you as soon as possible. Fields marked with an asterisk are required.
Our office is located in the heart of Newton Swift, easily accessible by road and public transport. Visitor parking is available on Erik Fields. If you plan to visit in person, please book an appointment in advance so we can give you our full attention.
Frequently asked questions
Before reaching out, you might find your answer below. We have compiled the questions our support team hears most often.
Is the comparison service really free?
Yes. Our core comparison tool is completely free for consumers. We earn a small commission from providers when you switch through our platform, but this never affects the order of results or the price you pay. Our premium plans offer additional features for power users and businesses, but the standard comparison experience costs nothing.
How quickly will I receive a response?
We aim to reply to all email enquiries within one working day. Phone calls are answered during office hours, typically within a few minutes. During especially busy periods — for example, when energy price caps change — response times may be slightly longer, but we always prioritise urgent matters.
Can I compare services for my business?
Absolutely. We offer dedicated business comparison tools for commercial energy, fleet insurance, business broadband and merchant accounts. Our Professional and Enterprise plans include features like multi-site management and team access. Visit our pricing page for full details or contact us for a tailored quote.
Is my personal data safe?
We take data protection very seriously. All information submitted through our forms is encrypted in transit and stored securely. We comply with UK GDPR and never sell your data to third parties. You can read our full privacy policy for more details or contact our data protection officer at the email address above.
Do you cover all providers in the UK?
We work with a wide panel of providers across each category, but we do not claim to cover every single provider in the market. We are constantly adding new partners to broaden our coverage. If there is a specific provider you would like to see included, let us know and we will explore adding them to our comparison engine.